Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Vantage Point Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Vantage Point Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Professional Referrals

Vantage Point of Northwest Arkansas proudly accepts direct admissions from a number of referral sources within our community.

Our compassionate intake staff is available 24-hours a day to prescreen our direct admissions, consult with our physicians, and verify the insurance benefits. Each of our staff is knowledgeable about all of our treatment programs and will discuss them with you so that you’re able to determine the best treatment option for your patient. We will also offer you additional information so that you can present the treatment recommendations to your patient. This way, should they prefer, clients can access treatment by calling our admissions department independently. If it is determined that Vantage Point is appropriate for your patient, we’ll determine the proper level of care needed, and begin the treatment process immediately. Our dedicated staff is available to meet the needs of you and your patients, so don’t hesitate to contact our staff with any questions or concerns.

Our admission staff strives to make the referral process as smooth and simple as possible for you and your patient. We value all of our referral sources and understand how much you care about your patients. Vantage Point believes it’s not only important to provide top-of-the-line care for your patients, but also to remain in constant contact with you and your office to provide updates about your patient’s progress with us. We understand that you know your patients far better than we do so we’ll be certain to request necessary information to provide the best possible care for each person you refer. Together, we will work to help each patient we treat work toward creating a bright, happy, and productive future.

We Accept Insurance
  • Aetna
  • Ambetter
  • Blue Cross Blue Shield
  • Cigna
  • Coventry Health Care
  • Humana
  • Medicaid
  • Medicare
  • QualChoice
  • and more...

I had a great experience at this facility. I have been to one other facility in the past and I can really tell the difference. The process starts with a FREE assessment and it was done relatively quickly. The staff were empathetic and seemed to really care about helping me. Once I got on the unit I met with other staff who were equally helpful. I got to meet with my doctor and therapist while here and my stay was actually pretty comfortable. I was especially pleased with the beginning stages as I was desperate for help and I got it quickly. The hospital is open 24/7 and an assessment can be done without an appointment.

– A Former Resident