Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Vantage Point Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Vantage Point Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Insurance & Payment Information

Vantage Point of Northwest Arkansas in Fayetteville, AR features knowledgeable admissions professionals who can answer all of your insurance questions and provide you with the highest level of quality care.

Comprehensive Care at Vantage Point

Vantage Point Behavioral Health Hospital is dedicated to providing comprehensive mental health services to adolescents, adults, and seniors whose lives have been disrupted by a variety of mental health concerns.

For more than 35 years, individuals and families have turned to our mental health treatment center in Fayetteville, AR, for world-class care delivered with compassion and respect. In many cases, our dedication to superior patient services begins long before an individual arrives at our center to start treatment.

Many Insurance Providers Accepted

At Vantage Point, we realize that financial concerns prevent some people from seeking the mental health care that can significantly improve their lives.

To ensure that a greater number of individuals and families are able to benefit from our services, we are proud to accept a variety of insurance plans, including those offered by the following providers:

  • Aetna
  • Ambetter
  • Blue Cross Blue Shield
  • Cigna
  • Medicaid (under 21 years of age)
  • Medicare
  • QualChoice
  • United Healthcare

Helping You Identify and Access Your Insurance Benefits

When you are seeking mental health treatment for yourself, your child, or another member of your family, the last things you want to worry about are wading through the details of your insurance policy or filling out paperwork. We understand these concerns, and better yet we are prepared to help.

When you contact Vantage Point Behavioral Health Hospital, one of our experts can confirm your insurance coverage and help you to identify and access all benefits to which you are entitled.

Learn More Today

If you or a member of your family has been struggling with mental health concerns, don’t let stresses or frustrations about paying for treatment prevent you from getting treatment.

Contact Vantage Point Behavioral Health Hospital in Fayetteville, AR, to get the insurance answers that you need so you can focus on what is most important: getting help and getting healthier.

We Accept Insurance
  • Aetna
  • Ambetter
  • Blue Cross Blue Shield
  • Cigna
  • Coventry Health Care
  • Humana
  • Medicaid
  • Medicare
  • QualChoice
  • and more...

I had a great experience at this facility. I have been to one other facility in the past and I can really tell the difference. The process starts with a FREE assessment and it was done relatively quickly. The staff were empathetic and seemed to really care about helping me. Once I got on the unit I met with other staff who were equally helpful. I got to meet with my doctor and therapist while here and my stay was actually pretty comfortable. I was especially pleased with the beginning stages as I was desperate for help and I got it quickly. The hospital is open 24/7 and an assessment can be done without an appointment.

– A Former Resident